Concierge Queens

No two days are alike for Victoria Shorten and Ciara Egan, the managing partners of Privileged Lifestyles (privilegedlifestyles.com). This lifestyle service in Fisher Island, Florida (which is just off Miami’s coast) offers services 24 hours a day, 365 days a year to an elite clientele, which means these ladies are always prepared to field over-the-top and pricey surprises. “You never know what will happen with the next phone call,” says Egan. It takes more than a smile and a stellar Rolodex to get the results expected from Privileged Lifestyle’s international clientele. These individuals expect their whims to be met on demand. “You end up being their personal assistant and best friend,” says Shorten, who, like Egan, hails from Ireland and has years of experience working with blue chip individuals and brands. “

We connect the dots, which saves time and money while enhancing their lifestyle.”Should you need strings pulled at a private school, an introduction to a famous horse breeder, a VIP pass to a soldout concert, or royal treatment on a yacht during the Cannes Film Festival, just ask. “Our clients trust us with everything,” says Shorten. “We have that European work ethic. We get things done quickly, 100 percent.” Need a Louis Vuitton Petit Noe bag or a mythic red crocodile Hermès Birkin in a jiffy? Chances are, Shorten and Egan are just a few short phone calls away from your mission accomplished. The new partnership between Shorten and Egan, who have been friends for years, has yielded an impressive network of connections. Prior to the creation of Privileged Lifestyles, Shorten owned her own PR and marketing agency in the U.K. and Ireland, before selling the company to build her luxury jewelry brand, VSL Jewelry. Katy Perry, Lady Gaga, and members of the Black Eyed Peas have all been clients. Egan held the managing director role at large-scale global concierge service, Quintessentially Group in Ireland, and was vice president of Quintessentially Aviation in the U.S. The two made the inspired decision to pool their contacts, talents, and resources in 2013, and a who’swho roster of clients have followed them to Privileged Lifestyles.

Of course, part of gaining access to the glamorous life means living a slice of it themselves. Yet while Shorten and Egan admit they are around an awful lot of Champagne and caviar, they always manage to remain in shape and healthy. “I try to manage my timeand snatch lots of sleep,” laughs Egan. For Shorten, it’s all about living a healthy lifestyle and hitting the gym or going for a vigorous walk early every morning. “Of course, I love a glass of wine on the weekends,” Shorten admits. “A lot of people think we lead these crazy social lives, but what they don’t see is us getting into our pajamas at 9:30 p.m. If you don’t keep that balance between health and work, you will soon unravel.” Ultimately, the beauty of a privileged lifestyle is that you never need unravel.

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