Imagine being labeled “over the hill” at 40. It sounds almost absurd, doesn’t it? Yet, that’s the reality many professionals face today. Ageism, which used to be a concern primarily for those nearing retirement, is now creeping into the lives of people as young as their early 40s—especially in the high-speed world of tech. And if you’re in other industries and have crossed the 50-year mark, it can sometimes feel like you’ve been quietly ushered to the sidelines. This isn’t just a disservice to those individuals; it’s a significant loss for businesses as well.
So, what’s fueling this troubling trend?
There’s a persistent myth that younger workers are naturally better equipped to keep up with rapid technological change. This misconception has pushed many seasoned professionals out of the spotlight, sidelining their contributions and diminishing their role in today’s workplace. But here’s the thing—experience brings with it an incredible ability to adapt. In today’s constantly evolving workplace, this adaptability is not just useful; it’s essential.
When we talk about technological change, it’s easy to get caught up in the excitement of new devices, apps, and systems that promise to revolutionize how we work. The narrative often suggests that only those who have grown up in the digital age can truly understand and leverage these technologies. But this overlooks a crucial point: Experience breeds adaptability. Those who have been in the workforce for decades have seen multiple waves of innovation, from the early days of personal computing to the rise of the internet, social media, and beyond. They have learned to navigate these changes, integrate new technologies into existing frameworks, and use them to drive real results.
Moreover, seasoned professionals bring something to the table that can’t be easily replicated—context. They understand not just how to use new tools, but why they matter. They can see the bigger picture, connecting the dots between technological advancements and business strategy. This is a perspective that’s developed over years of experience, through successes and failures, and it’s invaluable in a world where the pace of change can sometimes feel overwhelming.
But the issue of ageism extends beyond technology. In many industries, the assumption that younger equals better is leading to a devaluation of older workers’ contributions. This is particularly evident in sectors like marketing, finance, and media, where the focus is often on attracting younger audiences or tapping into new trends. While it’s important to stay current, it’s equally important to remember that experience provides a foundation of stability and wisdom that’s crucial for long-term success.
Older workers bring with them critical thinking, stability, and a depth of knowledge that you just can’t get from a quick study or a crash course. They’ve weathered economic ups and downs, navigated through times of crisis, and have the scars to prove it. This kind of experience is invaluable when it comes to making sound decisions in unpredictable markets. They’ve seen it all—the booms, the busts, the moments of triumph, and the lessons learned from failure. This experience allows them to approach challenges with a level-headedness that only comes from having been there before.
Now, let’s dive deeper into an often overlooked but essential aspect of this conversation: Emotional Intelligence (EQ). While technological savvy and business acumen are critical, EQ is what truly sets great leaders apart. Emotional Intelligence isn’t just about being empathetic or aware of how others feel—it’s about the ability to recognize nuance, and to be nuanced in our approach. For example, at fassforward, we use a tool called the Spheres, which highlights the importance of moving between the Technical, Social, and Political spheres. True Emotional Intelligence helps leaders not only navigate the technical aspects of their role but also master the social and political dimensions of leadership.
Political savvy, which is an integral part of Emotional Intelligence, is more than just maneuvering behind the scenes. Done well and with authenticity, it allows leaders to position ideas, introduce new concepts, and rally others to their cause. This isn’t about manipulation; it’s about knowing how to present a path forward in a way that brings others along with you. Balanced with the ability to connect with others, socialize ideas (Social) and be a subject matter expert (Technical) is what gets you a seat at the bigger tables.
Leaders who master this skill can elevate themselves from being seen as just valuable assets to becoming opinion shapers, the people who influence direction at the highest levels.
The truth is, experience isn’t just a bonus—it’s a necessity. It’s what drives innovation, fosters adaptability, and ensures effective leadership. Companies that understand this and actively integrate the diverse experiences of their workforce are the ones that will not only survive but thrive in a competitive market. These organizations recognize that a mix of perspectives—young and old, seasoned and fresh—leads to better decision-making, more creative solutions, and a stronger, more resilient workforce.
So, before you make any judgments based on someone’s age, take a moment to consider the depth of what they bring to the table. Look beyond the surface and recognize the true value of experience, nuance and Emotional Intelligence. Smart businesses do. They know that the richness of a varied workforce is where the real advantage lies. It’s not just about keeping up with the latest trends; it’s about leveraging the full spectrum of knowledge, skills, and insights that come from having a team that spans generations.
Contributed by: Ross Fass
Rose Fass is the co-founder of leading-edge business transformation firm fassforward Consulting Group, where she works with executive teams from Fortune 500 companies and is the trusted advisor to companies including Mastercard, Verizon and Chick-fil-A. She is also the author of two bestselling leadership books – The Chocolate Conversation: Lead Bittersweet Change, Transform Your Business, and The Leadership Conversation: Make Bold Change, One Conversation at a Time.
